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Terms & Conditions
 

ARRIVAL
Please ensure your cat(s) is transported in a safe and secure carrier, in good condition, designed for transportation of cats.
 
We will care for your
cat(s) according to the highest levels of care as established by the Feline Advisory Bureau and you accept that your cat(s) are boarded with us at your own risk.
 
We will need to see proof of current vaccinations for feline flu and enteritis, which must be provided at check-in.
  
We will ask for your written authority to call a veterinary surgeon on your behalf should we consider it necessary. During your cat(s) stay you will benefit from our insurance cover of
£1000 - this cover excludes all pre-existing conditions.


DEPARTURE
If you will not be collecting your cat(s) yourself, please ensure that the person you send will be able to handle your cat(s) safely.
 
We do not offer discounts for early departure.
 
For the welfare of our guests
we reserve the right to re-home any cat(s) not collected within fifteen days of their scheduled departure date if, after making reasonable efforts, we have not been able to agree suitable arrangements with the owner and/or emergency contact.


HEALTH & MEDICATION
We will need to see proof of current vaccinations for feline flu and enteritis, which must be provided at check-in.
 
We are happy to accommodate cats on medication. We can administer pills either orally or in food and we are experienced in caring for diabetic cats including those requiring insulin injections. Please do contact us to discuss your specific needs and we will do our utmost to meet your requirements.
 
For the welfare of our other guests, we cannot accommodate any cats diagnosed with infectious diseases.
  
We will ask for your written authority to call a veterinary surgeon on your behalf should we consider it necessary. During your cat(s) stay you will benefit from our insurance cover of
£1000 - this cover excludes all pre-existing conditions.


ELDERLY/DISABLED CATS
We have experience in caring for both elderly and disabled cats. If your cat has any special requirements due to age or disability please bring this to our attention at the time of booking so that we can discuss how to best meet your cat's specific needs.


OPENING TIMES
Rather than fitting around fixed opening hours, we warmly invite you to arrange a visit for any time that is convenient to you.
 

tel: 01934 835790  ::  mobile: 07812 061783  ::  e-mail: admin@cleeve-country-cattery.com  ::  website by: www.gingerfrog.com