COVID-19

Keeping Safe

 

 

 

Please help us to keep everything safe during the ongoing situation. We appreciate your support as we do our best to protect you, your pets and ourselves.

We are following Government and Industry advice (which you can see here) and so have modified how we are doing things.

Although this is not how we would wish to operate - it is necessary for the time being and so we thank you for your support and co-operation.

Please follow the guidance below.

Timing

To help us keep everyone safe and maintain social distancing please would you arrive within plus or minus 10 minutes of your scheduled arrival/departure time. This is to avoid contact with other customers.

Please notify us well in advance if you need to re-schedule your arrival/departure – even if by just a few minutes.

Before Arrival

Before the day of arrival please complete and return your Check-In Form that we will have forwarded to you. Please return it to us electronically – via email/messaging/photo etc.

Arrival

Please clean your carrier and any other items before departing to bring your cat to stay with us.

Please remember to bring any vaccination certificates with you.

Please arrive within plus or minus 10 minutes of your scheduled arrival time to avoid encountering other customers at our premises.

 

We are operating a contactless arrival process:

Upon arrival please ring the bell outside our Reception

Place your cat(s) in their carrier(s) on the table together with vaccination certificate(s)

We will then check the vaccination status and return the certificate(s) to you.

Departure

Please arrive within plus or minus 10 minutes of your scheduled departure time to avoid encountering other customers at our premises.

We are operating a contactless departure process:

Upon arrival please ring the bell outside our Reception

We will attend to confirm collection details and process any payment

We will then bring your cat(s) to you – having first wiped your cat(s) and carrier(s) with pet-safe cleaning product.

© 2005 - 2019 Cleeve Country Cattery

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Licensed by North Somerset Council

Licensee: B O'Reilly

License Number: 034158

01934 835790

 

admin@cleeve-country-cattery.com

 

147 Main Road

Cleeve

Bristol

BS49 4PW